not enough room in survey so I had to find somewhere related to post and give them a link

THE BAD (in the order of chronological disgust/guffawing):
No google toolbar support, are you kidding it is your tool and 1 that I can not live without, The links that are created in the TB after a search and the ease of searching are priceless.

No sidebar for bookmarks, I found a work around by pinning the bookmarks manager and using ctrl+1 but then found that there aren't any properties for keywords or anything. I am a member of many auto forums and they all have the keyword car in my bookmarks which brings them up in the FF address/super bar.

Tabs at the very top with no space above them/no title bar presents causes a couple of problems: More mouse movement to change tabs, ctrl+tab doesn't work well with many tabs open, I use an explorer add-on that places extra icons in the title bar for moving items from monitor to monitor, resize, roll-up, always on top, send to tray, etc and they get covered/hard to see when the tabs reach the min button. I realize you did this to try an increase space but most of us know about F11 by now.

Gmail notifier is single account only without using the special window whatever it is called. once again I realize this is an add on from a 3rd party but it is your email service don't you think it should be built in via an option.

Entire browser crashed once loading a page and gmail was not accessible until I cleared my cache/cookies after logging out of 1 account and attempting to log into another, once again are you kidding it is your service.

THE GOOD
Speed was great if you don't think about the time wasted going through the bookmarks menu, restarting from a crash or clearing cache/cookies

Speed dial extension is awesome you should put the developer on the payroll.

CONCLUSION:
Don't reinvent the wheel take the best UI IMO Firefox and insert your performance and you will be miles ahead of M$. Better yet make a friend and join FF, both are open source based so why not create a conglomerate that can take down the man.

I mean really you have a very solid core with some nice features and great speed/resource management, take some features such as developer tools, create a radio button for them in options, add the items that so many people are screaming about and go sailing.

Maybe I don't know what I am talking about but my thought is the typical user will stay with IE because it is already packaged so your market is the advanced/power user who is either into making it pretty to their eye or they suffer from efficiency OCD and want the ultimate in gadgets/layout options. I happen to suffer from both debilitating OCDs and one side of my brain loved it yet the other side hated it more.

Speed-9
Stability-6
UI-4
Customization-1
Overall-20/4 = 5 (that was not planned)